The pools were wonderful and the peace of having a garden view room. This have the impression of a much smaller hotel which I prefer. I liked that it was close to the centre of Antigua. The beds were very comfortable and the sheets were very high quality.
Catherine
листопад 2024 р.
I really loved this hotel. We stayed in two different rooms and without a doubt the hotel is fantastic. Both rooms were nicely sized, clean and comfortable. The Annex's pool is private and lovely. The main building is much more vibrant and the pool, restaurant, bar and gym were all great.
Jonah
липень 2024 р.
Beautiful property, spacious and clean and quiet even though it’s in the city. Provide purified water and coffee in room. Dining is delicious, although tourist prices expensive. The pool is beautiful. Large kids playground. Two macaw parrots. Just lovely in every way. The staff was so kind and friendly.
Kristina
липень 2024 р.
The staff - particularly Jhoni with guest services - went above and beyond to help me get medicine when I was sick. Property itself is very pretty and perfectly situated. Lots of great spots to work from, including a roof terrace overlooking the pool.
Karin
липень 2024 р.
This is a very lovely hotel. Our rooms (we had 2 as a family of 4) were so comfortable, very clean and nicely decorated. There is filtered water in the rooms so great not to be buying plastic bottles of water and saving on all the plastic waste. The rooms were off a pretty courtyard with a seating area which was a lovely place to sit. The pool area is really nice, though we were so busy exploring Antigua we didn’t spend very much time there. The dining/reception/bar area is lovely - lots of fantastic artworks and decorative items. We enjoyed the New Year’s Eve dinner and festivities at the hotel. There was a huge variety of food and the whole event was well planned and decorated. Also there was a very thoughtful little bag of treats on our beds that night. The service of all the staff was very professional and friendly. We had a bit of communication with the hotel staff prior to our visit and we were very impressed by the friendly interactions we had. The hotel arranged a transfer for us back to Guatemala City and the driver was excellent and the van very comfortable. We thoroughly enjoyed staying at Porta Hotel Antigua and highly recommend it.
Sharon
січень 2024 р.
The hotel is super beautiful and the service is really really good. They even warmed up some food we bought outside and took it to our room. Food was super delicious, everything was super fresh and diverse
Natalia
липень 2024 р.
Location of the hotel was pretty central. The hotel concierge was great at setting up tours and transportion to our next destination and also from there to the airport when we had to leave. The hotel grounds are beautiful
Manoj
листопад 2024 р.
Location near the main square, facilities in the hotel, room service
Kseniia
січень 2025 р.
Great hotel, with amazing costumer service, everything about my stay in Antigua Guatemala was perfect thanks to people like Juan Carlos and Don Sergio. Gabriel, Daniel and Evelyn at the check in and Diego, Mariana and Genaro at the restaurant, Congratulations guys, I’m looking forward to come back to the beautiful Antigua!
Juan
березень 2024 р.
The facilities were great. Great central location with easy access to shops and restaurants. Staff were very friendly and accommodating. Meals were good value and great at the in-house restaurant. The temperature of the pool water could have been a bit warmer. Strongly recommend as a great place to stay.
Ivan
січень 2025 р.